Privacy Policy

Effective Date: 12 May 2025

Teo’s Food (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, particularly through our enquiry form.

1. Information We Collect

When you submit an enquiry via our website, we collect the following personal data:

  • Name: To address you appropriately.

  • Email Address: To respond to your enquiry.

  • Enquiry Message: To understand and address your specific request or feedback.

We do not collect any other personal data unless voluntarily provided by you.

2. How We Use Your Information

Your personal data is used solely for the following purposes:

  • To respond to your enquiries or requests.

  • To improve our services based on your feedback.

We do not use your data for marketing purposes unless you have explicitly opted in to receive such communications.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), our legal basis for processing your personal data is:

  • Consent: By submitting the enquiry form, you consent to us processing your personal data to respond to your enquiry.

4. Data Retention

We retain your personal data only for as long as necessary to respond to your enquiry and for a maximum of 12 months thereafter, unless a longer retention period is required or permitted by law.

5. Data Sharing

We do not share your personal data with third parties, except:

  • When required by law or to comply with legal obligations.

  • With service providers who assist us in operating our website and conducting our business, provided they adhere to strict data protection standards.

6. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data.

  • Restriction: Request restriction of processing your personal data.

  • Objection: Object to processing of your personal data.

  • Data Portability: Request transfer of your personal data to another party.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

8. Cookies

Our website may use cookies to enhance user experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Teo’s Food
653 Wilmslow Rd, Didsbury
Manchester M20 6QZ, United Kingdom
Email: teosfoodltd@gmail.com